The new site is also a way for Amazon to try to boost its image at a time when it’s facing scrutiny for its growing power, as well as continued criticism that it is taking business from small shops. Earlier this year, it released a report that said half of the items purchased on Amazon come from small- and medium-sized businesses. Amazon Storefronts will be promoted on the online retailer’s front page, and a TV ad will air this week showing some of its small business sellers.
Still, the new site could help get small brands in front of millions of Amazon customers. The Little Flower Soap Co., which will be on Storefronts and featured in the TV ad, says it expects orders to rise since its flavored lip balms and handmade soaps will be a couple of clicks away from Amazon shoppers, instead of several.
“This is a ton of exposure for us,” says Holly Rutt, who co-founded The Little Flower Soap Co. in 2010, and has been selling on Amazon for two years.
The Chelsea, Michigan-based company hired three additional workers last month, bringing its total workforce to seven. “We were making soap as fast as we could,” she says.
Other small businesses on Storefronts include one that sells matching sets of pajamas for families, and another that offers wooden blocks.
Amazon says it isn’t charging small businesses to appear on Storefronts, and the company says it plans to add more companies to the site over time.